Shipping policy
SUPPREST – SHIPPING POLICY
At Supprest, we are committed to providing a reliable, transparent, and efficient shopping experience. Please review our shipping policy below to better understand how your order is processed and delivered.
1. Order Processing Time
Once your order is received and confirmed, our team requires 1 to 3 business days to:
- Verify order details
- Prepare your items
- Carefully package your order
2. Shipping Time
After your order has been shipped, delivery typically takes 5 to 10 business days, depending on your location and the shipping carrier.
3. Estimated Total Delivery Time
The total estimated time from placing your order to receiving it is:
10 to 15 business days
4. Order Tracking
Once your order has been shipped:
- You will receive a tracking number via email or message
- This allows you to monitor your package in real time
5. Shipping Delays
In some cases, delivery may take longer due to factors beyond our control, such as:
- Weather conditions
- Carrier or logistics issues
- High order volume
We appreciate your patience and understanding in such situations.
6. Shipping Address
Please ensure that your shipping address is accurate before confirming your order.
Supprest is not responsible for lost or delayed packages due to incorrect address information provided by the customer.
7. Customer Support
For any questions or assistance:
- Please contact the support team at support@supprest.com.